Blog Maximize equipment service revenue with field service software
Equipment dealers make more money on service and maintenance on machinery and equipment than on the initial sales. Margins on sales have come under pressure in recent years, while the revenues from service and maintenance contracts are becoming increasingly interesting. Thorough automation of the field service department helps you to increase service revenues. Customers demand top quality service In 2019, customers expect the service department is easy to contact, will help immediately and will deliver top quality service. If you don’t, there is always a competitor that can meet the customer’s expectations and is willing to take over the service and maintenance work. Decent field service automation is a must-have to provide top...