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Blog5 steps towards a more profitable service department

22/01/2021 - Philip van Kemenade

In the equipment management industry, a well-organized and well-automated service department has a huge impact on the company’s results. Streamlined processes supported by powerful (field) service software reduces costs, increases profit and leads to satisfied customers. In these 5 steps you make your service department more successful: 1. Improve planning Service planning is a big challenge. Most of the service jobs are preventive maintenance and periodic inspections that can be planned in advance and rarely cause surprises. But you also have to deal with malfunctions, breakdowns, repairs that take longer than expected, technicians stuck in a traffic jam, employees who are sick, parts that are missing, etc. And it is precisely in those...

The best software for your equipment organization

15/01/2021 - Philip van Kemenade

A new year brings new opportunities. It is time to get the most out of your equipment organization. Choose for a software solution that gives you control over your equipment, that makes your processes more efficient and that enables you to take the best decisions. Choose for user-friendly software...

Financial management software for equipment dealers

11/12/2020 - Philip van Kemenade

Do you handle the financial administration within your equipment organization with an outdated business system? Then it is time to take action, time to choose a powerful business management system with which you steer your equipment dealership towards success. The disadvantages of outdated...

The power of predictive analytics for equipment dealers

20/11/2020 - Philip van Kemenade

With the rise of the Internet of Things, equipment dealers are able to collect more information from machines and devices. But how can you apply this data to bring your customer service to a higher level than the service level of the competition? Collect data It all starts with collecting data...

The devil’s square in ERP

13/11/2020 - Philip van Kemenade

There are many factors that influence the success of an ERP implementation. The key to success lies in focusing on four aspects that are also interconnected. Together they form the devil's square in ERP. The four aspects of the devil's square are: Costs Time Quality Scope And they are...

4 major ERP trends for 2021

06/11/2020 - Philip van Kemenade

Technology and software are developing at lightning speed. Now that we are in the last months of 2020, it is a good time to look ahead to 2021; what trends can we expect in 2021 that will have a strong impact on how ERP is developed, implemented, but especially how it is used by organizations and people? 1. In the cloud More and more companies are opting for cloud ERP solutions. You always have the latest version of the software, you pay for what you need, it is easy to expand and it is easy to integrate with other applications. ERP in the cloud takes away a lot of worries. And many of the objections to cloud do not stand ground nowadays. The performance of cloud solutions is excellent, data security is also well organized (even better...

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