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Blog5 types of Business Intelligence users in your organization

29/05/2020 - Bjorn Schouten

More and more equipment dealers manage their organization based on facts and figures. A powerful Business Intelligence solution is indispensable for this. The entire company must acknowledge the value of BI and the importance of data-driven decision-making. But not everyone uses BI in the same manner. Does your BI solution suit all these 5 types of users? 1. The data analyst The data analyst loves data. This type of user continuously collects, organizes, analyzes and presents data. Making decisions based on gut feeling is out of the question. The data analyst looks at statistics and demands arguments for every decision, small or large. To discover new data patterns, to gain new insights and to think about new ways to present data in the...

ERP software support; the importance of complete ticket information

15/05/2020 - Teun Arts

The ERP system is the most business-critical application of the organization. When you encounter problems or have questions, you need to be helped quickly. But what is the best way to ask your question? When you submit your support ticket with complete information, it is more likely you will get...

Is your Dealer Management System up to date?

08/05/2020 - Philip van Kemenade

For many equipment dealers, perfectly organizing business processes plus supporting them with a top-quality dealer management system (DMS) is a major challenge. Let alone to keep up with new versions of the DMS. Yet, that is also important; an up to date DMS. Here are four reasons why: 1. New...

Does your dealer management system meet these criteria?

01/05/2020 - Philip van Kemenade

Equipment dealers also notice the consequences of the worldwide coronavirus outbreak. The decline in especially sales of new machines and equipment is inevitable. Right now, it is even more important to have a dealer management system with a competitive advantage. Does your DMS meet these important...

ERP support: 4 benefits of a support site

24/04/2020 - Wilbert Schreurs

From time to time you have questions about how to use your ERP system and you want those questions to be answered as quickly as possible. However, it is best not to pick up the phone or send an email, but to submit a ticket in an online support environment. 1. You will be helped faster Tickets...

Coronavirus and minimal risk of contamination in your warehouse

17/04/2020 - Philip van Kemenade

For companies with a warehouse or distribution center it is extra difficult, but also extra important, to take good measures regarding the coronavirus. What can you do to protect the health of employees and other people in the best way possible? General guidelines The minimum you should do is of course to follow the general guidelines of the WHO. Think about keeping enough distance from each other, washing your hands regularly and limiting visits from external parties to the minimum. This has most likely already been taken care of in most warehouses. Regarding the guidelines of the WHO, the following deserves extra attention: Remain up to date: Keep a close eye on the news and on updates from the WHO and local health institutions. The...

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