If you can't explain it simply, you don't know it well enough

Blog4 requirements to your field service planning tool

05/07/2019 - Arend Jan Boersma

To ensure that your field service department operates as efficiently as possible, a good planning tool is required. These are 4 important features that a field service planning tool should have: Easy to use The (field) service planner wants to work efficiently and pleasantly. That becomes easy with a graphical dispatch board. This immediately shows a complete overview of scheduled work orders and to whom they have been assigned. And of course, which work orders still need to be assigned. The service planner is helped even better when the presentation of the graphical dispatch board can be changed and personalized. And when work orders can easily be assigned and adjusted with "drag & drop". Real-time connection with technicians A...

Save costs with decent supplier assessment

28/06/2019 - Luuk Busschers

If your organization orders parts on a daily basis, it is wise to make a thorough assessment of your suppliers. What should you pay attention to when selecting the right supplier? Price and quality As with any purchase, you want good quality at a low price. Fortunately, price is a perfect factor...

5 common mistakes in organizational change management

21/06/2019 - Philip van Kemenade

At Dysel we help organizations by optimizing business processes, supported by innovative software solutions. We confront organizations, but especially people, with change. Many organizations underestimate and/or incorrectly execute managing organizational changes. These are 5 of the most common...

Keep your mobile field service solution simple

14/06/2019 - Arend Jan Boersma

Automating the work of service technicians in the workplace and in the field with a field service solution yields some important advantages. But the key to success is simplicity. Only then will the use of the field service solution become a success. Simple processes Nobody likes complex processes...

Turn data into action with BI

07/06/2019 - Bjorn Schouten

Data in itself has little value for organizations. You need to know how to convert data into useful information that helps you to make the best decisions. With a thorough Business Intelligence approach, every organization can be assured of taking actions based on complete and accurate...

ERP is essential for your marketing and sales department

31/05/2019 - April Potts

Your Enterprise Resource Planning system holds a ton of information to manage your business successfully. A lot of the data in your ERP system is extremely relevant to your marketing and sales department. If you know more about your customers, you can exceed their expectations. ERP helps you to understand your customer’s needs Let's face it; as an equipment dealership, your customer's journey is not as linear as you may think. Your ERP data should be used for building out your customer personas; because it holds historical data, specific to your company, and it can be used to scope out your customer's needs. Your ERP data provides hard numbers on your customer's buying cycle, what they spend on their equipment, and how often they...

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