If you can't explain it simply, you don't know it well enough

Blog 5 tips how to make software demos fun

10/05/2019 - Philip van Kemenade

To make software demos a success, you need to captivate and even entertain people. By applying these 5 tips, your demo will not become a lengthy and boring story, but an interesting session that will pleasantly surprise the audience. 1. Show the highlights What is the purpose of a software demo? To provide a decent IMPRESSION of the possibilities of the software. An impression, so not all functionalities! It is about the highlights, the most important parts, the main processes. However, many software demos are about details. Every field and every piece of functionality is shown and discussed. Either to showcase the knowledge or because questions are asked about it. But these details are not going to convince your customer or prospect in a...

Why organizations should spend more time on customer retention

03/05/2019 - Teun Arts

Attracting new customers is a top priority for many companies. Also in the business services industry. Yet it is advisable for this type of companies to invest more time and energy in retaining customers instead of attracting new customers. Better chance of a sales deal with an existing customer...

The power of Microsoft Dynamics 365 Business Central

26/04/2019 - Tamara de Jong

Access to the right information at the right time is now more important than ever before for most organizations. A powerful ERP system supports you in this. Microsoft Dynamics 365 Business Central offers some important benefits that provide your company a head start on the competition. Modern...

Why ERP software is not about the software

19/04/2019 - Philip van Kemenade

In many companies, ERP software is considered as an IT topic. It is a system, an application, ran by the IT department and if you experience any difficulties, they will help you back on track. However, with ERP implementations, upgrades and new features, the role of IT should actually be...

Training employees is time and money well spent

12/04/2019 - April Potts

It doesn’t matter what type of business you are in; ongoing training is essential. However, in the equipment industry not only is it necessary; it is mandatory. All workers who wish to operate (heavy) equipment of some kind must complete training to feel competent and confident at driving/handling...

This is how you provide excellent customer support

05/04/2019 - Wilbert Schreurs

As a support consultant, I help customers every day by answering their questions and solving their problems. From the moment the customer submits an issue until after resolving the issue, there are a few things I pay attention to, to offer the best possible support. I make sure I completely understand the question or the problem When a customer asks a question or reports a problem, I want to completely understand him or her. That goes beyond listening carefully to his/her story or reading the issue thoroughly. In many cases it is important to ask questions in return, find out the true nature of the problem or to understand the reason why the customer asks the question. It is also important to have complete information. You need to know...

Blog

Welcome to our online blog, where we share experiences, insights, knowledge and content that could be of interest to you. The inspiration of our bloggers does not emerge from a vacuum or isn’t powered by social media channels as Facebook or Instagram. No, our posts are generated and driven by professionals who are eager to write the words necessary to inform you about what spins and turns the world around us. Sometimes visionary, but sometimes also imaginery.

We of course would love to invite you to react, interact of share our articles with others.

Contact us for more info