Blog 3 reasons why not to sit back and relax after the go-live
15/12/2017 - Teun Arts
You move to new a business software solution to get better. Many companies set up an extensive selection process in which they map their requirements, they get to know many potential systems and partners and the choice is made only after extensive evaluation. During the implementation, many employees are involved in creating process flows, determine upon the setup and they get trained in how to use the system. But where the selection process and implementation process are usually done very thoroughly, many organizations are less critical after the go-live. The system is running, there are no major problems, so you can just lean back. But that is such a waste! As a service manager, I see every day how important it is for our customers to...
