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BlogCoronavirus and minimal risk of contamination in your warehouse

17/04/2020 - Philip van Kemenade

For companies with a warehouse or distribution center it is extra difficult, but also extra important, to take good measures regarding the coronavirus. What can you do to protect the health of employees and other people in the best way possible? General guidelines The minimum you should do is of course to follow the general guidelines of the WHO. Think about keeping enough distance from each other, washing your hands regularly and limiting visits from external parties to the minimum. This has most likely already been taken care of in most warehouses. Regarding the guidelines of the WHO, the following deserves extra attention: Remain up to date: Keep a close eye on the news and on updates from the WHO and local health institutions. The...

Online support; more important than ever before

10/04/2020 - Tamara de Jong

Helping customers remotely. For some companies, the most normal thing in the world for years, for others something that they are forced to learn because of the corona virus. In many industries it is possible to offer online support and it benefits both you and your customers. 24/7 digital...

This is why everybody loves Microsoft Teams

03/04/2020 - Philip van Kemenade

Recently, the use of Microsoft Teams has increased enormously. Of course this has to do with the coronavirus, which forces companies to work from home as much as possible. But Microsoft Teams is also by far the best solution available now to communicate and work together remotely, in a pleasant...

Webinars: an effective tool in times of the coronavirus

27/03/2020 - René van der Linden

These are unusual times. The impact of the coronavirus on society is enormous. And so are the consequences for businesses. Many companies have closed their doors and empower employees to continue their work from home as well as they possibly can. This requires changes in your policy, the way you...

Working from home, 4 advantages and 4 disadvantages

20/03/2020 - Teun Arts

Because of the coronavirus, many companies have taken the necessary measures to allow their employees to work from home as much as possible. Working from home has advantages and disadvantages. With the right policy, you will enjoy the advantages and limit the disadvantages.   4 advantages   1...

Putting employees ahead of customers

13/03/2020 - Philip van Kemenade

Customer-focused. It is one of the most popular terms for organizations, especially in the services industry, to describe themselves. But how important is it to be customer-focused? Does that provide the best result for the customer? More and more companies believe in a focus on the employee as an optimal strategy for customer satisfaction. Why would you put employees ahead of customers? “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” It is a well-known quote of the successful entrepreneur Richard Branson. The idea behind this is that employees who feel valued and respected are motivated to fully commit themselves to the customer. Happy employees create happy...

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