If you can't explain it simply, you don't know it well enough

BlogPutting employees ahead of customers

13/03/2020 - Philip van Kemenade

Customer-focused. It is one of the most popular terms for organizations, especially in the services industry, to describe themselves. But how important is it to be customer-focused? Does that provide the best result for the customer? More and more companies believe in a focus on the employee as an optimal strategy for customer satisfaction. Why would you put employees ahead of customers? “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” It is a well-known quote of the successful entrepreneur Richard Branson. The idea behind this is that employees who feel valued and respected are motivated to fully commit themselves to the customer. Happy employees create happy...

5 reasons to choose for Dynamics 365 Business Central

06/03/2020 - Remko Gaastra

With Dynamics 365 Business Central, Microsoft offers a very powerful ERP solution for SMEs. Of course with extensive functionalities and possibilities, but that goes for more ERP systems. These are 5 other important reasons why you should manage your business with the help of Dynamics 365 Business...

SoD insights are required for improved security

28/02/2020 - Dysel

It seems a bit exaggerated, but it is crucial for improving almost every business process. If your organization has no insight into the quality of the current quality of your systems or processes, then it is difficult to optimize them. After all, you don’t know where to start from. And relying...

Business Intelligence for equipment dealers; this is what you need

21/02/2020 - Bjorn Schouten

This is a challenge for every company: obtaining the right management information that enables you to take better decisions. Among the many Business Intelligence tools on the market are excellent solutions for all kinds of organizations. But what kind of BI solution do you need as an equipment...

Field service software: 4 reasons to go for paperless

14/02/2020 - Philip van Kemenade

Even in the year 2020 there are still many field service departments that work (partly) with pen and paper. And that's a shame. Working digitally offers so many benefits. For your company, your service technicians and your customers. These are the four key reasons for using field service software...

Why do you pay a software enhancement fee every year?

07/02/2020 - Teun Arts

Companies that have purchased an ERP system can, in many cases, participate in a software enhancement plan. This requires you to pay an annual fee for software maintenance. But what exactly are the benefits of such a software enhancement plan? Benefits of an active software license Participation in the software enhancement plan ensures that your software licenses remain active. And that brings some important benefits: You have the right to access the most recent version of the product without having to reinvest in software licenses; An active software license can be expanded with additional users and objects (e.g. pages, code units, reports, xml ports); You are entitled to updates according to the Product Lifecycle Policy of your ERP...

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