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BlogSoftware in top condition

31/08/2018 - Philip van Kemenade

We all know what we need to do to live a healthy life. Good nutrition, sufficient rest and some exercise from time to time. But did you know that this is hardly any different for the software solutions that are used in your organization? Don’t just install the software and wake up whenever a problem arises, but be aware of how your business software functions and ensure that it remains in top condition. 1. Healthy food (garbage in, garbage out) When business software does not deliver the output you had expected as a user, you are quickly inclined to blame the system. But you also play a big part in this. Make sure that the data in your system is clean and of high quality. No double, missing or polluted data. If your data is a mess...

3 important lessons for providing software demos

24/08/2018 - Ashley Harris

As a support consultant I help people working for equipment dealerships to understand how software solutions can make their tasks easier and more pleasant. Part of my job are also demos of our software solutions for customers and prospects. Introducing our software to people is an exciting thing to...

Improve business processes in 4 steps

27/07/2018 - Philip van Kemenade

A continuously critical look at how your business processes can be improved, is very beneficial for your organization. With more efficient and better organized processes you achieve more success. But how do you take care of this? Follow these 4 steps towards improvement: 1.   IDENTIFY potential...

How to get the most out of a software demo

20/07/2018 - April Potts

In the process of selecting a software solution, the demo is a very important step. Business software demonstrations are one of the key components to evaluating whether the software fulfills your requirements and if the vendor truly understands your needs. Unfortunately, for many companies the...

6 reasons why your service department should work paperless

13/07/2018 - Jennifer Mena

Does your service department still use pen and paper to process work orders? Time to change! A completely digital service department provides great benefits for your organization, your people and your customers. 1. Fewer mistakes The digital work order decreases mistakes compared to the paper...

Marketing is a team sport

06/07/2018 - Philip van Kemenade

The 'old school' idea about marketing is that it is a department of its own that advertises the company’s products and services and makes sure the offering meets the wishes and demands of the target group. But to what extent is this traditional view on marketing still valid? Marketing has increasingly become a team sport; a philosophy of how you as an organization act, together with all employees of all departments. Marketing affects everyone in the organization. Marketing is a team sport A successful marketing strategy is one that is supported by the entire organization. Everyone contributes to the success of the strategy. Just like a sports team you jointly strive for the best result and an individual mistake impacts the...

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