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BlogThe power of Microsoft Dynamics 365 Business Central

26/04/2019 - Tamara de Jong

Access to the right information at the right time is now more important than ever before for most organizations. A powerful ERP system supports you in this. Microsoft Dynamics 365 Business Central offers some important benefits that provide your company a head start on the competition. Modern technology A Microsoft ERP system is a guarantee for continuity and innovation. Microsoft is widely recognized as a leader in technology. In the 21st century, Microsoft Dynamics NAV has become the most successful ERP system for SMEs worldwide. Microsoft Dynamics 365 Business Central is the new chapter in this success story. The change in product name suggests that the step from NAV to D365BC is a big one, but in reality the differences are not that...

Why ERP software is not about the software

19/04/2019 - Philip van Kemenade

In many companies, ERP software is considered as an IT topic. It is a system, an application, ran by the IT department and if you experience any difficulties, they will help you back on track. However, with ERP implementations, upgrades and new features, the role of IT should actually be...

Training employees is time and money well spent

12/04/2019 - April Potts

It doesn’t matter what type of business you are in; ongoing training is essential. However, in the equipment industry not only is it necessary; it is mandatory. All workers who wish to operate (heavy) equipment of some kind must complete training to feel competent and confident at driving/handling...

This is how you provide excellent customer support

05/04/2019 - Wilbert Schreurs

As a support consultant, I help customers every day by answering their questions and solving their problems. From the moment the customer submits an issue until after resolving the issue, there are a few things I pay attention to, to offer the best possible support. I make sure I completely...

4 things every customer wants

29/03/2019 - Teun Arts

Good customer service is crucial to attract and retain customers. And to really make the difference you need to provide excellent service. What that entails differs per industry, per product or service and per customer. However, these are 4 things that every customer wants: 1. Good accessibility...

Automate more, administrate less

22/03/2019 - Philip van Kemenade

Does your staff spend a lot of time on administration? Registration of the jobs they performed, the agreements they have made, and time registration are often time-consuming tasks. Automation makes it easier and better. Automation means less administration. Less administration means spending more time on your "actual job" By deploying software solutions that enable you to spend less time on administration, there will be more time left for your key tasks. Consider, for example, a service technician who handles the administration of work orders digitally instead of using pen and paper. He or she will be left with more time to perform service, maintenance and repair work. The productivity increases, the service level goes up, and your staff...

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