If you can't explain it simply, you don't know it well enough

Blog4 Reasons why to start with a Customer Portal today

08/04/2016 - Philip van Kemenade

A Customer Portal is an online environment where you can share and exchange information with your customers. Think of contracts, agreements, instructions, invoices, FAQs, news, etc. A Customer Portal is pleasant for your customers, but it provides your organization some important benefits as well: 1. Easy and efficient communication With a Customer Portal information is stored on one central location. No need to send files several times, send it to multiple contacts or confusion about the document version. Your customers have 24 hours a day, 7 days a week access to all the information you share with them. And, if properly maintained, the information is always accurate and up to date. Simplicity and efficiency for your customers and...

Prevent ERP implementation failure!

01/04/2016 - Peter Gerhardt

The implementation of a new ERP system is not easy. A decent product that suits your business, a vendor who knows the industry you are in, a good project approach; those are all things you need. But once you have made your decision, the implementation will follow shortly. And that is even much more...

Algorithms change our future

25/03/2016 - Joan Gaastra

The digitization of society rapidly generates more data. Around 2020, one million new devices will come online every hour, creating billions of new interconnections and relationships, and producing more and more data. The rise of social media and the fact that it becomes easier and more common to...

4 Tips for learning new software quickly

18/03/2016 - Philip van Kemenade

A new software program requires time and effort from the user to learn it and to start working with it. These tips will help you to shorten your learning curve: 1. Don’t be passive, take action! We retain …. 20% of information if we just hear it 50% if we hear and see it 70% if we say...

Spare parts management, a crucial process!

11/03/2016 - Peter Gerhardt

Successful management of parts inventory can bring companies enormous costs savings and, in addition, bring great benefits. Therefore, it definitely pays to look critically at all the inventory processes and see where improvements can be made. My experience is that many companies underestimate this...

Microsoft positioned as a leader in BI & Analytics

04/03/2016 - Joan Gaastra

Microsoft is among the leaders in BI & Analytics, according to Gartner’s annual survey on Business Intelligence & Analysis platforms. In the ‘Magic Quadrant for Business Intelligence and Analytic Platforms 2016’, Gartner has positioned Microsoft as one of the three leading parties. Microsoft leads the pack of 24 vendors evaluated when it comes to Completeness of Vision. The buyers’ expectations of BI have changed significantly. Gartner states that a shift has taken place from BI offered by IT to self-service BI. Several established names including IBM, MicroStrategy, Oracle, SAP and SAS are no longer leading vendors, but have been outrun by Microsoft, Tableau and Qlik. Microsoft Power BI Microsoft offers with Power BI a...

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