Efficient service planning is invaluable for equipment dealers. Planning and performing maintenance, repairs and inspections on machines becomes much easier with a Graphic Planboard. Is your organization already using this?
Pleasant work with a visual representation of service planning
A graphical plan board is a visual representation of the service department's schedule. With a timeline, your service technicians and the work orders you can assign. Visual information is much easier and faster to absorb than non-visual information. On a graphical plan board, you can see the schedule at a glance. And you can easily adjust the display. For example, view the mechanics per branch or team, adjust the timeline or filter the work orders. And the use of colors also makes your work very pleasant. Think of colors for the status and priority of work orders.
Rapidly assign work orders and optimize scheduling
Pick up the work order and drag it to the right mechanic at the right time, it's that simple with a graphical planning board. And making a change is just as easy. For example, assign the work order to another mechanic or on a different day and time or extend or shorten the duration. If you want to know more about the work order, you can view the details. Planning and optimizing the schedule becomes much easier with a graphical planning board.
"For maximum benefit from the graphic planning board, link it to a field service application."
Comprehensive capabilities and maximum flexibility
The graphical planning board offers extensive possibilities and is adaptable to the specific requirements and wishes of your organization. Do you always plan on the day itself or do you prefer to look a week ahead? Simply adjust the screen accordingly. Do you only want to plan emergency jobs with the graphical planning board or also preventive maintenance and inspections? You solve that with filters. And do you want to plan for the entire organization or just for one branch or one team of service technicians? The graphical planning board supports you in this as well.
Ultimate efficiency by linking with the field service application
For maximum benefit from the graphic planning board, link it to a field service application. That way, service planning and field service technicians both have continuous real-time information. In the office, you always know where service technicians are and what progress they are making with their work, while the technicians are kept informed of changes in their planning and new work. Also, the graphical planning board combined with a mobile application allows you to assign the right work order to the right mechanic and vice versa. For example, based on location, skills or availability.
Want to learn more about how graphic service planning can make your service department more successful? Send us a message and our specialist will get back to you.
