Staff training is a good use of time and money
No matter what industry your company operates in; continuous training is essential. In the equipment industry, however, it is not only necessary; it is actually mandatory. All employees who want to use (heavy) equipment must complete training in order to feel competent and confident in operating/using the equipment in [...].
Periodic maintenance, your ERP software needs it too!
Twice a year, preventive maintenance is performed on my mountain bike. Everything is checked and adjusted if necessary, from brake cables and pads to the cassette and chain. If more expensive parts need replacing, I am contacted. The same applies to my car. Every few months I bring it to [...].
Optimize your processes based on ROI
In a competitive market, there is only one way for a company to stay afloat: you must continuously improve. That means taking a critical look at how work is done in your organization and which business processes can be improved. When taking measures to improve processes, Return On Investment should always be the starting point. What costs does the [...]
Are you developing new software functionality? Pay attention to this!
With new software features, you need to look much broader and further than just the problem and the solution you develop for it. The new features you develop will impact your organization, other business processes and data, the future, other applications...in short: your success! Have you thought about all the factors that affect you with new software functionality before [...]
Online support; more important than ever before
Helping customers remotely. For some companies it has been the most normal thing in the world for years, for others something they are forced to do by the coronavirus. Online support is possible in many industries and has advantages for you and your customers. 24/7 digital self-support Online support you can offer through a support [...]
Embrace change and explore evolution
Software is an integral part of everyday life these days. Whether you are shopping online, apping with your family or friends or just enjoying an evening watching TV. There is a piece of software involved in everything. Software is developed to make our daily lives more enjoyable and evolves faster than we can [...]
No service, no sales
As an avid cyclist, I have been buying my bike from the same bike store for years. Looking purely at the components, the brand I ride on is comparable to many other brands. Yet I keep coming back to the same brand and the same dealer. Why? Because he knows me and my bike and therefore knows what I want and what [...]
New technology; hype or success
Is a new technology just hype that will quickly go down, or will it eventually become mainstream and important to your organization? Many entrepreneurs find it challenging to correctly assess the value of new technology. Should you invest in the new technology to keep up or even stay ahead, [...]
New business software is a change that must be managed well
New business software can bring great benefits to your organization. At the same time, it also has a huge impact on the organization and requires a major adjustment from all employees. Therefore, it is crucial to manage this change well. Implementing business software "Implementing" is securing processes in a software solution, processes are formed [...]
After-sales revenue opportunities for equipment dealerships
With margins on machine sales under increasing pressure, it is important for equipment dealers to continue to generate revenue after the initial sale. But how can you maximize after-sales revenue? 1. Preventive maintenance With preventive maintenance you prevent damage, defects and costly downtime of machines at later times. Convince your customers [...]
