A critical attitude is the shortest path to success
Every day I help clients get the most out of their business by deploying smart software solutions. And what I have become convinced of is that the right 'attitude' can really make the difference. A critical, open and honest attitude from both the client and me as a consultant is an absolute must to [...]
One Dealer Management System to manage your entire business with.
In the sale, rental and service of machines and equipment, you have to deal with many different processes. It seems like an almost impossible task to properly automate and manage it all. But if you want complete control over your business, you need one complete Dealer Management System. Many departments, many processes, [...]
A day in the life of a service manager
As service manager at Dysel, I am the first point of contact for our customers. Whether they encounter a problem, implement an upgrade, improve business processes or want additional functionality; I offer them a helping hand. Every day is different and brings unexpected moments and new situations. But that is precisely what makes my job so [...]
A computer in every machine
You may remember this mission statement from Microsoft: "Putting a computer on every desk and in every home." That was at the time of the PC revolution. And it was happening. A computer on every desk, in every home and eventually in every pocket. A family of services and devices Then, in 2013, it was [...]
Three major components of service management software
To successfully manage your service department, you need top quality software. Software that helps you from start to finish to properly plan, execute and administratively handle service work. This requires three key components. 1. Service management in ERP First of all, your ERP system or Dealer Management Software must have a comprehensive service module [....]
These are your software deployment options
In the past, all software at companies was installed on local computers. Each organization had its own server, which was managed by the IT department. Quite simply, there was no more choice. Today, that has changed. Traditional "on-premise" deployment is still an option, but fully cloud-based and hybrid variants are becoming increasingly [...]
These are your opportunities for ERP support
Support is critical when using ERP software. After all, you want to get maximum benefit from the system. There are many ways to ensure that you are helped quickly with your questions or problems related to your ERP system. Solve it yourself! Nothing is as quick and easy as getting your question [...] yourself.
These are the key players in your ERP project
An ERP implementation is comprehensive. On the customer side, all departments including management are involved, on the software partner side various specialists. This requires a structured approach in which everyone plays his/her own role with corresponding tasks and responsibilities. I would like to introduce the key players to you. Management of the customer The management of the organization [...]
Here's what you need in a field service planning tool
Equipment dealers who want to best utilize their service technicians use a field service planning tool. But what requirements does a planning tool meet that will make your service department more efficient and profitable? Easy to use The (field) service planner wants to be able to work quickly and pleasantly. This becomes easy with a graphical planning board. On it, you can see directly in one [...] overview.
Here's why Microsoft is the leader in BI
For more than a decade, Microsoft has been hailed as a leader in Business Intelligence by the renowned consulting firm Gartner. A complete vision of BI applied in rock-solid products. But what makes Microsoft better and more successful than the competition? With Power BI, Microsoft excellently responds to the desire of end users [...]
