For many equipment dealers, tightly organizing business processes plus supporting them with a top-notch dealer management system (DMS) is a major challenge. Let alone, keeping up with new versions of the DMS. Yet that too is important; an up-to-date DMS. Here are four reasons why:
1. New requirements call for new software
Your requirements and demands for software are constantly changing. Because of technological developments, new regulations, customer and supplier requirements or changes in your own organization. Where years ago you sent invoices by mail, you now want to send them by e-mail and you want (someday) to start invoicing electronically. These and many other changing requirements and wishes require continuous software development. With a DMS based on Microsoft technology like Dynamics 365 Business Central, you can be sure that a large team is working on product development. Add the industry knowledge of your local partner and you'll continue to meet new requirements.
2. Security and reliability is especially important with a DMS
Your DMS contains a wealth of information. About customers, potential customers, suppliers, partners, equipment, parts, contracts, work orders, etc. That information needs to be reliable and accurate, but most importantly it needs to be stored securely to prevent you from losing it or getting hacked. An up-to-date DMS is more secure and reliable than an outdated DMS. The older the software, the more vulnerable it becomes to security problems and data breaches. Whereas with some systems this is not a big issue, for your DMS it can have huge consequences when security is no longer in order.
"A wide range of equipment, flexible rental and lease options, and 24/7 service is not enough for a competitive advantage."
3. Performance of DMS is critical to your business
Every day, almost all of your employees work with the DMS. From administration to sales, from rental to service. When your system is slow or frequently crashes or fails, there are unpleasant consequences. It costs time, creates frustration, can cause extra work outside the system, or even mean direct loss of revenue in the event of prolonged outages. So you need a DMS with very good performance. And the newer the version of your DMS, the better the performance. Upgrading to new versions is not only about new features and capabilities, but also about having a fast and reliable system you can rely on.
4. You want to be the best
The most important reason for an up-to-date DMS: you want to be the best, of course! And for that you need to continuously improve. Sharpen processes and have the best DMS for equipment dealers available. Now and in the future. Because a wide range of equipment, flexible options in rental and leasing, and 24/7 service is not enough for a competitive advantage. It is precisely the software that can make the difference. So choose a complete DMS, developed by an experienced and knowledgeable partner with a proven track record in your industry, and continue to improve processes and have the automation properly linked to it.
