Frost & Sullivan research shows that 53% of North American companies are already using mobile software in 2015. In addition, 23% of companies plan to start using it within 1-3 years. Whether it's field service department automation, vendor support, or 24/7 visibility into KPIs and management reports; mobile software applications can take you a huge step forward. Is your organization about to select a mobile software solution? Here are four requirements you should at least consider in the selection process:
Simple and intuitive user interface
A mobile software solution must be easy to learn and use. A simple and intuitive user interface contributes to this. Choose clear screens with simple input that guide the user naturally through the menu. In this way, you lower the threshold for your employees to work with the mobile solution, prevent frustration and significantly reduce training time.
Suitable for all mobile devices
Mobile devices come in all shapes and sizes; from smartphones and tablets to laptops and notebooks. And each device can have different specifications and operating system. Be assured that the mobile software application you choose does not interfere with your use of the hardware. Freedom in the type of device and operating system is extremely important, especially with future technological developments in mind.
Be able to work with it anytime, anywhere, including offline
Of course, the main reason for adopting a mobile software solution is that it allows you to access your system anytime, anywhere. On a customer visit, but also in the evening on the couch. But what not every mobile solution offers you is the ability to work with the system offline as well. This can be very important for your organization. After all, when you temporarily do not have an Internet connection, you do not want to have to reach for pen and paper.
Integrated with the ERP system
To get the most out of your mobile software, integration with your ERP system is necessary. You will then always have access to real-time and up-to-date information. Data that mobile users enter is immediately visible in the office and vice versa, mobile users have the assurance that the data they consult locally is current and correct.
Which other requirements you need to pay attention to depends of course on your organization and which processes you want to use the mobile software solution for. Make sure you define the project precisely and do not make any rash decisions.
Remko Gaastra is President of Dysel USA and responsible for Marketing. He discusses daily the challenges and risks that (potential) customers experience with software.
