Challenges in spare parts management
For equipment dealers, it is crucial to ensure that spare parts are in the right place at the right time. And in the most cost-effective way possible. When your spare parts management is optimally organized, you have an important asset to distinguish yourself from the competition on [...].
Challenges in parts management for equipment dealers
If you, as an equipment dealer, have your spare parts management optimally organized, you have an important asset to differentiate yourself from the competition in terms of customer service. But then you will have to overcome some challenges. How do you organize spare parts ordering? Everywhere in the organization, the [...] continually arises.
Challenge: the timekeeping of service technicians
The time recording of service technicians should be quick and easy and cause as little worry as possible. But how do you best organize and automate this? It starts with the right (field) service management software Everything depends on having the right tools to properly automate the time registration of service technicians. Preferably [...]
Train the trainer: the best teaching method for ERP software
There are many ways to learn how to work with new software. You choose the training method based on the complexity of the software, the effectiveness of the method and possibly the cost. Classroom, small group, self-study, online training; there are many possibilities. Does it concern training in the use of a new [...]
Tips for creating work instructions for ERP software
During an ERP implementation, enormous demands are placed on key users. Competencies such as flexibility, constructive thinking, thinking in the interests of the entire organization, a positive attitude and the willingness to implement changes are required of the key user, if not demanded. But also, the key user should perform tasks that [...]
Tips & tricks from the software consultant
It is impossible to master every software solution for 100%. Especially with the release of a new version of the software, it is a challenge to stay abreast of the features. You don't have to master every feature either, but it is wise to take actions that ensure [...].
Working from home, 4 advantages and 4 disadvantages
Because of the corona virus, many companies have taken the necessary measure of having their employees work from home as much as possible. Working from home has advantages and disadvantages. With the right policy, you take advantage of the advantages and limit the disadvantages. 4 advantages 1. No travel time and travel expenses: No more standing in traffic jams, no time wasted by [...]
Satisfied employees; the shortest route to success
In many organizations, the customer is the focus. Everything is done to serve the customer as well as possible. And that, of course, is essentially what it is all about; as an organization, you owe your right to exist to providing added value for your customers. But is the customer really the [...]
Testing tips for ERP key users
In one of my previous blogs, I provided tips for creating work instructions during the implementation of an ERP package. Creating good work instructions is not easy, but very important to work successfully with the new system. In addition, of course, as a key user you also need to test whether everything works as desired. The software will [...]
Support throughout the life cycle of your software
After implementing enterprise software, training and support are key throughout the software lifecycle. You want to ensure that you get maximum value from the software, now and in the future. Your company benefits the most from the software when support, training and consulting are well organized throughout the [....]
