Business software often includes a multitude of functionalities. For the average user, many of the features within the software are not applicable to his or her daily work. Role-based business software comes in handy then; you log in as a type of user and see only the information that is relevant to you. No more endlessly navigating through all the menus and screens or struggling for hours to surface the right information, but getting your work done quickly and easily.
Role-based
Obviously, the finance director has completely different information needs than the service manager. With role-based business software, both users log in with a different "profile. The finance director sees financial KPIs and has direct access to functionalities in finance, accounting and reporting. The service manager, on the other hand, is primarily interested in work order quotes, work orders and service reports. He sees the workload of the service department and can act on it directly. Which roles a system offers depends, of course, on the industry in which you operate. A software supplier specializing in your industry will know which roles are important for your organization.
Mobile applications
It is critical for mobile software applications to be tailored to the user's tasks. After all, mobile devices come with limitations in screen size and data storage. Clear menus and easy navigation are necessary for users to successfully and enjoy working with the software solution. Mobile devices are therefore ideally suited to provide access to role-based software.
Role-based business software increases employee acceptance due to the recognizability and simplicity of the system. After commissioning, job satisfaction will increase and processes will be faster and more efficient. But what you must avoid is that with role-based software, users encounter limitations. On the contrary, the goal is to make people's work easier. Therefore, ensure sufficient freedom in the system and do not unnecessarily screen off functionalities for your employees.
Hems van Heek is Managing Director of Dysel and has extensive experience in assisting customers in optimal use of ERP software.
