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From Key-User to Change Agent: Your Role in Digital Renewal

When you are involved as a key-user in the implementation of a new platform such as Microsoft Dynamics 365 Business Central - often in combination with tools from the Power Platform - then you're on the verge of something big. And yes, that feels exciting. Because you're letting go of the familiar. But let me get right to the point: forget the old system. Let it go. Really.

From key-user to change agent - Dysel supports digital transition with focus on modern ways of working

It is not for nothing that we switch

The decision to say goodbye to the old system - be it Navision, another outdated software solution or custom software - does not come out of the blue. The current package is simply no longer being developed. The digital world is changing at lightning speed, and software has to keep up. Outdated systems no longer meet modern requirements, are difficult to integrate and stand in the way of innovation.

But more importantly, the system often no longer fits how you want - and need - to work today. What once seemed good has now become a bottleneck. Time for a future-proof basis. A foundation that fits your strategy, is scalable and offers room for growth and innovation.

Your current practice is not sacred

Many processes as they are today exist largely because old ways of working and habits forced certain choices. So you're not just replacing your software, you're breaking open entrenched ways of working. And that's exactly the point.

Because a modern solution like Business Central in combination with Microsoft Power BI (insight via dashboards), Power Automate (automating manual steps) and Power Apps (rapid expansion of functionality) invites you to work smarter - streamlined, automated and data-driven. So say goodbye to Excel lists, double entry or paper receipts and opt for overview, speed and reliability.

Be guided by what is possible, not what was

Change is hard. Especially when the old feels familiar. But don't get caught by the trap of "that's how we do it now." The new platform works differently - and that's good. Because you get the chance to re-examine your processes and set them up in a way that does fit the needs of today and tomorrow.

So set your sights not on the past, but forward. Think in terms of agility, scalability and continuous improvement. Ask yourself: how do we prepare for the future? How do we ensure that we are flexible to changes in legislation, customer requirements or market developments?

From key-user to change agent

As a key user, you play a key role. You are not only the one who learns to understand the system - you also help others take this step. You have a unique opportunity to influence how your organization will work. And you are more than a tester or trainer - you are the ambassador of change.

Use this transition to break free from old thinking. Dare to start the conversation about why processes are the way they are. Bring in improvement ideas. And help colleagues see the benefits of a new way of working.

Because no - we are not building a copy of the old system. We're building something better. Something ready for the future of equipment management, where data, insight and collaboration are key.

Dysel stands beside you - with the DIM approach

Fortunately, you don't have to do this alone. Dysel actively supports you as a key-user with a structured approach: the Dysel Implementation Method (DIM). This methodology has been specially developed to make software implementations run smoothly - and focuses specifically on your role as key-user.

Through DIM, we provide clear phases, clear communication and intensive guidance. Think of interactive work sessions, step-by-step process analyses, practical training and continuous knowledge transfer. We look not only at the technology, but especially at how you and your colleagues can make optimal use of the new solution. This creates room for dialogue, ownership and support. And therein lies the key to success.

Because real digital innovation happens not in the software, but in the way people will work with it.

Time to renew

The choice has been made. The old system is giving way to a modern, scalable platform that is ready for the future. Dare to let go of the old and see the implementation not as a technical job, but as a strategic opportunity. You are involved. You make the difference. And that's where real change begins.

Curious about our DIM method? Then take contact with us.