You expect a software consultant to be knowledgeable about the software programs he/she installs and implements at your site. But a good software consultant has much more to offer. He or she has specific knowledge of your industry and your business and manages to turn this into tailored advice to help your business move forward and ensure that you get the maximum benefit from deploying business software.
Thorough industry knowledge
A good software consultant knows that software is not an end in itself, but a means to achieve goals. Therefore, more important than knowledge of the software is a thorough knowledge of the industry. Only a consultant with knowledge of the industry-specific problems and bottlenecks your organization faces can guide you successfully. The software consultant is able to look critically at improving your business processes and optimal use of the software. In this way, he contributes to achieving your goals as an entrepreneur.
Strategic partner
A software consultant offers added value by looking beyond the software application. He or she is a sparring partner for you on a strategic and organizational level. An experienced and skilled software consultant thinks along with you, provides appropriate advice and helps you improve your business processes. The objective: make your current processes more efficient and flexible to fully support the constant change in the market and future needs.
Thinking in solutions
Your organization and your environment are constantly changing. This always brings new challenges. Good software consultants do not shy away from a challenge and look beyond merely solving your problem or challenge technically. They think along with you when changes bring new requirements to the software. They provide a suitable solution that satisfies you now, but also in the long term.
Hems van Heek is Managing Director of Dysel and has extensive experience in assisting customers in optimal use of ERP software.
