No matter what industry your company operates in; continuous training is essential. In the equipment industry, however, it is not only necessary; it is actually mandatory. All employees who wish to use (heavy) equipment must complete training to feel competent and confident in operating/using the equipment in the work environment.
Safety and health
An active occupational safety and health program can lead to fewer accidents and absenteeism, improved morale and lower workers' compensation insurance premiums, among other benefits. In the United States, there is the government agency Occupational Safety and Health Administration (OSHA) to oversee a safe and healthy workplace. The following topics are some examples of how companies benefit from ongoing employee training programs.
1. Increased productivity
Technology is changing rapidly and technicians must continually update their skills. Companies regularly release new products and come up with improved ways to use existing applications. Training is crucial to getting the most out of your business. Employees who receive the necessary training are better able to perform their jobs. They become more aware of safety rules and correct procedures for tasks they perform. Training can also be good for employee confidence as they become more familiar with the industry they work in and the responsibilities of their job. This confidence can encourage even better performance and new ideas to excel. Employees who are skilled and think outside the box help your company maintain a position as a strong competitor within the industry.
2. Happy employees
Happy employees are productive employees. Studies on training show that it improves employee well-being and reduces absenteeism, errors and stress in the workplace. Isn't that what every equipment dealer wants? A structured training and development program ensures that employees build solid experience and background knowledge. This consistency is particularly relevant to the company's basic policies and procedures.
All employees should be aware of the expectations and procedures within the company; including safety, discrimination and administrative duties. By guiding all employees, through ongoing training, in these areas, all employees will at least have access to this information.
3. Lower employee turnover
High employee turnover costs a lot of money. The average cost of a departing employee is equal to one year's salary. Investing in your employees will make them feel that you are eager to invest in developing their skills and safety; this can make them want to stay with your organization longer.
Training is an investment in the safety and longevity of your employees. Let them know how valuable they are to your company. Companies can only grow when employees expand their skills.
Did you know that you can manage training with your ERP system?
ERP software can help you manage your organization's and your clients' training programs, monitor the status of training programs, set up required training and track progress, track training costs and much more!
April Potts is responsible for Marketing & Sales at Dysel North America and combines experience in marketing, at equipment dealers and with ERP software to help dealers drive their business forward.
