The ERP system implementation is complete and the new system is fully operational. Then the job is done, right? That's what many companies think. But in fact, the go-live of your ERP system is the starting signal for continuous improvement!
Defining subgoals
During ERP implementation, it is impossible to fully address all requirements in the software. Therefore, you focus on the most important goals. After the go-live, most of your processes should function properly and you should benefit directly from the new system. You then define sub-goals for further optimization of the software. Think about refining a business process, automating a manual process or putting an additional module or solution into use. Always set yourself new goals for optimization, that way you work on continuous improvement of your system.
Change means new desires
The go-live of your ERP system is a snapshot in time. The way the system is set up provides for the requirements and wishes of the moment. But chances are that changes over time will cause you to place new demands on the ERP software. These could be changes within the organization, such as growth or new business activities, but also changing environmental factors. Consider, for example, new legislation (SEPA, tax rates), new technology (digital invoicing, mobile working, web portals) or new requirements from other parties (suppliers, customers, partners, accountant). Changing circumstances that call for new possibilities in the software.
Follow these principles
If you choose the continuous improvement approach, be guided by these principles:
- Improvements are not the result of necessity (system end of life, technology no longer functions), but the result of the urge to work more efficiently and successfully by making small adjustments all the time.
- Employees are encouraged to contribute new ideas for ERP system optimization that will make their own work easier and increase the productivity of the entire organization.
- Improvements are supported throughout the organization and specifically in the department affected. Change management plays an important role in this; employees are not left to their own devices, but are actively guided through the improvement process from start to finish.
Teun Arts is Service Manager at Dysel and ensures that customers make the best use of the software's capabilities now and in the future.
