CRM stands for Customer Relationship Management, but the true meaning of CRM goes far beyond managing customer relationships. CRM is about sales, marketing, leads, prospects, and customer service. Just to name a few areas, because at Dysel we know a proper CRM system controls many topics. The interpretations of what a CRM system does or should do, are extremely varied. Whatever your definition of CRM is and no matter what your requirements are, at Dysel we have the right tools to help you.
At Dysel, we created a state-of-the-art CRM system that can be fully integrated into our ERP software to empower your sales department. Our CRM system has been developed by us to enable people to offer the best solutions to their customers or prospects at any moment.
Dysel’s CRM system offers comprehensive functionalities for profiling customers, prospects, leads and relations. It’s easy to register any interaction, as well as to manage your sales activities to reach maximum value from sales and marketing.
CRM is about sales, marketing, leads, prospects and customer service. Just to name a few areas, because at Dysel we know a proper CRM system controls many topics.
The true value of our CRM system; however, is the embedded integration with your ERP system. Something which allows you to access and share all information within your ERP system via Dysel’s Customer Relationship Management module. All previous contacts and communications with customers, according to financial insights, earlier sold or rented products, service contracts, complaints or other issues, upcoming support or service actions, your CRM solution is directly available and on screen in your ERP system. Also for people in the field. At their fingertips. This means you are always optimally informed about your relationship and the products and services that fit best to their needs, now and in the future.
Are you looking for other functionalities or do you already have a CRM system in place? At Dysel, we can help you with implementing the CRM solution that best fits your needs and we can integrate your CRM system with our ERP system to get maximum value out of your systems.
If you want to know more about Dysel and our CRM solution, contact us! We will tell you all about it.