Blog Three critical components of service management software
24/07/2020 - Philip van Kemenade
You need top-quality software to successfully manage your service department. Software that helps you to schedule and execute work orders and to handle the administrative tasks from start to finish. This requires three important components. 1. Service management in ERP First of all, your ERP system or Dealer Management Software must contain an extensive service module. It should cover creating quotations and work orders, registration of maintenance contracts, planning work orders, equipment information, customer information, warranty claims, invoicing, etc. A complete module for service from quotation to invoicing. And this service module should be an integrated part of the rest of the system. After all, the service department also...
