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BlogThree critical components of service management software

24/07/2020 - Philip van Kemenade

You need top-quality software to successfully manage your service department. Software that helps you to schedule and execute work orders and to handle the administrative tasks from start to finish. This requires three important components. 1. Service management in ERP First of all, your ERP system or Dealer Management Software must contain an extensive service module. It should cover creating quotations and work orders, registration of maintenance contracts, planning work orders, equipment information, customer information, warranty claims, invoicing, etc. A complete module for service from quotation to invoicing. And this service module should be an integrated part of the rest of the system. After all, the service department also...

Use work instructions with your ERP system

17/07/2020 - Philip van Kemenade

With the endless possibilities of your ERP system, it is important to make clear rules about how you work with the software. What steps do you go through to complete a specific process? It is important to write this down in work instructions. Work instructions for an ERP system In a work...

6 ERP selection criteria

10/07/2020 - Philip van Kemenade

When choosing an ERP system, many companies focus on features and functionalities. What can I do with the system and what not? Although this is very important, it leaves other important selection criteria underexposed or even completely forgotten. These are the 6 most important criteria when...

Does a small equipment management organization need ERP?

03/07/2020 - Philip van Kemenade

There is a lot of competition in the sales, rental and service of machines and equipment. To stay competitive, you must be well organized and offer top quality products and services. ERP software helps you with this. Large equipment dealers have been working with this for years, but what if you are...

ERP software and the continuity of your organization

26/06/2020 - Philip van Kemenade

Decisions regarding Enterprise Resource Planning are long-term. After all, ERP is about the vital processes and procedures that impact the success of your organization in the future. But what factors do you have to take into account with ERP software to guarantee the continuity of your...

Benefits of subscription licensing

19/06/2020 - Philip van Kemenade

With software subscription licensing, you pay a fixed amount per month to make use of the software. It is an alternative to buying the software licenses. But why would you choose for subscription licensing? No major investment required The costs of software are always an issue for companies (and individuals). Depending on what type of software you need, there may be, in addition to the licenses, also costs for hardware, infrastructure, maintenance, training, support and implementation. And then there is the time and energy that you must put into the implementation yourself. It is not pleasant to make a large investment in advance, without directly benefiting from it. Even though in the long term the software will save you time and costs...

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