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BlogIs your Dealer Management System up to date?

08/05/2020 - Philip van Kemenade

For many equipment dealers, perfectly organizing business processes plus supporting them with a top-quality dealer management system (DMS) is a major challenge. Let alone to keep up with new versions of the DMS. Yet, that is also important; an up to date DMS. Here are four reasons why: 1. New wishes require new software The requirements and wishes you set for software are constantly changing. Due to technological developments, new regulations, requirements from customers and suppliers or changes in your own organization. Where you used to send invoices by post years ago, you now want to send them by e-mail and (eventually) you want to start invoicing electronically. These and many other changing demands and wishes continuously require...

Does your dealer management system meet these criteria?

01/05/2020 - Philip van Kemenade

Equipment dealers also notice the consequences of the worldwide coronavirus outbreak. The decline in especially sales of new machines and equipment is inevitable. Right now, it is even more important to have a dealer management system with a competitive advantage. Does your DMS meet these important...

Coronavirus and minimal risk of contamination in your warehouse

17/04/2020 - Philip van Kemenade

For companies with a warehouse or distribution center it is extra difficult, but also extra important, to take good measures regarding the coronavirus. What can you do to protect the health of employees and other people in the best way possible? General guidelines The minimum you should do is of...

This is why everybody loves Microsoft Teams

03/04/2020 - Philip van Kemenade

Recently, the use of Microsoft Teams has increased enormously. Of course this has to do with the coronavirus, which forces companies to work from home as much as possible. But Microsoft Teams is also by far the best solution available now to communicate and work together remotely, in a pleasant...

Putting employees ahead of customers

13/03/2020 - Philip van Kemenade

Customer-focused. It is one of the most popular terms for organizations, especially in the services industry, to describe themselves. But how important is it to be customer-focused? Does that provide the best result for the customer? More and more companies believe in a focus on the employee as an...

Field service software: 4 reasons to go for paperless

14/02/2020 - Philip van Kemenade

Even in the year 2020 there are still many field service departments that work (partly) with pen and paper. And that's a shame. Working digitally offers so many benefits. For your company, your service technicians and your customers. These are the four key reasons for using field service software that makes pen and paper a thing of the past. 1. Service technicians spend more time on what they are good at Service technicians are true professionals. And you want them to spend as much time as possible on what they are really good at: service, maintenance and repairs. So not on filling in paper work orders, search through piles of paperwork, spend valuable time on administration and re-enter all data on the computer later. With a field...

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