It doesn’t matter what type of business you are in; ongoing training is essential. However, in the equipment industry not only is it necessary; it is mandatory. All workers who wish to operate (heavy) equipment of some kind must complete training to feel competent and confident at driving/handling the equipment in any work environment.
Safety and Health
An active occupational safety and health training program can result in fewer injuries and illnesses, better morale and lower workers’ compensation insurance premiums, among other benefits. In the United States, the relevant government agency is the Occupational Safety and Health Administration (OSHA). The following topics are a few examples of unlimited upside for companies who maintain training programs for their employees.
1. Increased Productivity
Technology changes rapidly, and technicians must constantly update their skills. Companies regularly add new products and publish better ways to use existing applications. Training is crucial to continue to get the most out of your business. Employees who receives the necessary training are better able to perform their job. They become more aware of safety practices and proper procedures for basic tasks. The training may also build the employee's confidence because they have a stronger understanding of the industry and the responsibilities of their job. This confidence may push them to perform even better and think of new ideas that help them excel. Employees who are competent and on top of changing industry standards help your company hold a position as a strong competitor within the industry.
2. Happier Employees
A happy staff is a productive staff. Studies on training show that it increases employee well-being, and reduces absenteeism, mistakes and stress in the workplace. What equipment dealership doesn’t want that? A structured training and development program ensures that employees have a consistent experience and background knowledge. The consistency is particularly relevant for the company's basic policies and procedures.
All employees need to be aware of the expectations and procedures within the company; which includes safety, discrimination, and administrative tasks. Putting all employees through regular training in these areas ensures that all staff members at least have exposure to the information.
3. Reduced Turnover
Employee turnover costs you. Average turnover cost equals one year's salary and benefits. Investing in your employees will make them feel that you are interested in developing their skills and safety; this can make them want to stay with your company longer.
Training is an investment in the safety and longevity of your employees. Let your employees know how valuable they are for your business. Companies can only grow when the employees grow their skill levels as well.
Did you know that you can manage training through your ERP system?
ERP software can help you manage your company's and your customer’s training records, monitor status reports for training gaps, set up required training and track completion, track training costs and more!
April Potts is responsible for Marketing & Sales at Dysel North America and combines experiences in marketing, at dealerships and with ERP software to help dealerships move their business forward.