You can do better! Keep that in mind when you look at the processes in your organization. Efficient and well-organized processes bring more value than you think and enable you to seize opportunities. But it’s never perfect. Because your company, your customers and suppliers and the world around us are constantly on the move, you will always have to look critically to see if your processes are still optimal. Is there a way to do things better? Perhaps with the help of software tools? Optimizing processes brings several great benefits:
1. You work more efficiently
Process optimization leads to working more efficiently. You eliminate unnecessary steps and automate steps in the process to save time, reduce errors and avoid duplicate work. Especially with frequent processes, the ones that take place every day, the increased efficiency through process optimization can be of great benefit. Moreover, it is also nice for employees to be able to work more efficiently, supported by the right software tools.
2. You can help your customers better
To help the customer in the best possible way, that is what it’s all about. By optimizing processes, you become more effective as an organization. You can act faster and you become more flexible regarding customer requirements. When you use the right software solutions you have more complete and more accurate information, enabling you to help the customer better. Naturally, a higher level of customer service leads to more satisfied customers and is in the interest of the entire organization.
3. There is more clarity
Much inefficiency in processes is caused by a lack of clarity. Who is responsible for what? What information should be registered? What work was carried out by my colleague in the other department? By looking at this critically you can quickly make progress. Making clear agreements and communicating clearly with each other prevents confusion and problems. And if it does go wrong, you know where in the process it happened and who was responsible.
4. You better comply with laws and regulations
Your business operations must of course be in line with the laws and regulations. Where this undoubtedly is already arranged for most of the processes, there will probably also be room for improvement. How about segregation of duties? Changes in the VAT rate? Or the payroll administration? Or think about safety measures. Are all workplaces safe and has all equipment been inspected and certified in time?
5. It becomes easier to improve and grow
Processes that are strictly organized and carefully documented form the foundation for continuous improvement. In a well-organized work environment, innovation, new ideas and continuous improvement are stimulated. It also makes it easier to collaborate with other departments and share best practices with each other.
Documenting, analyzing and optimizing business processes takes time. But it certainly pays to carry out this thoroughly and to regularly evaluate whether the processes are still optimal. A business consultant can help you with his or her experience and knowledge. Automation plays an important role in process optimization; with the right software solutions you can make many processes simple, fast and error-free.
Hans Dewaide is Senior Financial Consultant at Dysel and specialized in optimally automating financial and business processes.