DYSEL SUPPORT CONTRACT

RELY ON SUPPORT

RELY ON SUPPORT

Dysel's dealer management system is the backbone of your organization. Every day, all your employees rely on our software to carry out their work; from finance and administration to sales, rental and service. Therefore, Dysel's support is crucial!

Top quality support at low costs

A malfunction, question, error or problem can easily have unpleasant consequences for your organization. Dysel's support department can help you quickly and adequately based on clear agreements and clear communication.

With the Dysel Support contract you are assured of top quality support at low costs, including some interesting other benefits (see below). Moreover, you can fully focus on your daily operations.

DYSEL'S SUPPORT DESK CAN HELP YOU QUICKLY AND ADEQUATELY BASED ON CLEAR AGREEMENTS AND CLEAR COMMUNICATION

OUR FOUR PILLARS OF TOP QUALITY SUPPORT

Availability: You can always reach us, 24/7 via our online support site, but also by e-mail or telephone.

Knowledge & Skills: You will be helped by our experienced, skilled and friendly support staff.

Clear agreements: Thanks to our Service Level Agreement, you know exactly what to expect from us.

Monitor & Improve: Together we continuously monitor and evaluate the quality of our support and adjust where necessary.

Benefits & Extras

Customers with a support contract get advantages. They benefit from interesting extras:

  • Certainty and clarity: Described in the Service Level Agreement.
  • Benefit from a lower hourly rate: 5% discount on our hourly rate, for all services.
  • Free consultancy day per year: according the conditions in the support contract.
  • Free training day per year: according the conditions in the support contract.
  • Evaluation of the service provided: Open communication and assessment based on KPIs.

""THANKS TO OUR SERVICE LEVEL AGREEMENT YOU KNOW EXACTLY WHAT TO EXPECT FROM US.""

Would you like to know more about the possibilities, costs and benefits of a support contract for your organization? Contact us at support@dysel.com or by clicking one of the buttons at the top of the page. We would be happy to discuss it with you in a personal conversation.