ELC has a fully integrated CRM module. All the important customer and prospect information, from first contact to completion, is easily attainable. You are able to track all your quotations by salesperson, by sales group, and by status. Your project estimate can be used to create a professional quotation by simply selecting a template and all the data from your estimate that you entered will be transferred to the MS Word quotation. Since ELC is based on Microsoft Dynamics NAV it can optimally use other technologies such as Microsoft Word, Excel, SharePoint, Visio and InfoPath. All information in these programs can be linked to the projects module so that the same information is available to everyone.